Mon - Fri 9.00 - 17.00 Sunday CLOSED

Corner Mattsson Street and Genoa Road (PO Box 200), Mallacoota VIC 3892

Home Care Packages – Mallacoota Health Care
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Home Care Packages

Health partnerships with you at the centre of care.

Home Care Packages support you to be independent and remain living at home for as long as possible. Home Care Packages are funded by the government and offer a wide range of services you can choose to suit your individual needs.

MDHSS Home Care services are flexible and enable choice and control to support you and your unique needs.


If you have higher care needs and are considering accessing home care, you will first need to contact My Aged Care by calling 1800 200 422 or going to

If your care needs indicate you might need a Home Care Package, My Aged Care will refer you to an Aged Care Assessment Team (ACAT, ACAS in Victoria) to complete an assessment. This assessment will identify whether you have high or low-level care needs.

An ACAT member will talk to you about your current situation and assess and approve your eligibility to receive Australian Government-subsidised aged care services. These assessments are free.

Clients receiving a Home Care Package have complex care needs over and above the mainstream Commonwealth Home Support Program (CHSP) services.

You are welcome to have someone else perhaps a friend, MDHSS Community Nurse, family member or your care attend your assessment for extra support.

For service and support contact MDHSS your local Home care packages provider

Flexible respite at home and centre-based respite

MDHSS provides respite services for carers of:

  • people with dementia
  • people with dementia and challenging behaviour
  • frail older Australians (65 years and over, or 50 years and over for Indigenous Australians)
  • younger people (under 65) with moderate, severe or profound disabilities who are living at home
  • people with a terminal illness.
Please Contact MDHSS on 03 5158 0243

This enables the needs of carers in the Mallacoota and district community to be met without the person being cared for having to leave the community. The aim of the program is to contribute to the support and maintenance of caring relationships between carers and their dependent family members or friends. NRCP facilitates access by carers to information, respite and other support, or assistance appropriate to their individual needs and circumstances, and those of the people for whom they care.

Assistance to help Carers take a break from caring is called Respite Care.

Respite Care can be provided in your own home or in a community setting, care ranges from a few hours per week to overnight care. For example if you are ill or recovering from an illness.

Respite Care is a chance for you and the person you care for to take a break.

As a carer you may need a break for a few hours or a few days or you may need help for a short period of time.

Because every carer has different needs, MDHSS can tailor services to meet your individual requirements.

Need a break? Want to know more?

Contact MDHSS on 5158 0243 and ask to speak to the Home Care Services Coordinator. Alternatively, ask to speak to the Chief Executive Officer for funded options.

 The Flexible Respite and Centre-based Respite Program is funded by the Australian Government, Department of Health.

Rural Allied Fly-in Services
The Australian Department of Health and Ageing provides funding for flights to Mallacoota for visiting specialists. These services are a critical component of the diversity of health resources available to MDHSS as a remote community.

Services offered by the Rural allied fly-in service are:

  • continence nurse
  • dietitian
  • speech therapist
  • podiatrist
  • occupational therapist
  • counsellor.